Privacy Policy

Last Updated: October 29, 2026

Welcome to Adultstrom.

ADULTSTROM.COM is operated by Adultstrom Kink Hub (referred to as "Adultstrom", "Our", "Us" or "We"). Visitors, customers, and account holders are referred to as "You" or "Users".

We understand that privacy is particularly important when shopping for intimate products. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our Website, create an account, make a purchase, or contact us.

By using our Website, you acknowledge this Privacy Policy. Where consent is required by law, we will request it separately.

We may collect information necessary to operate our Website, process orders, and provide customer support.

Personal and Contact Information

• Full name.
• Email address and telephone number.
• Billing and shipping addresses.
• Account registration details.
• Information provided through customer support requests.

Order and Transaction Information

• Products purchased and order history.
• Order numbers and transaction dates.
• Payment status and transaction references.
• Shipping and delivery information.
• Communications regarding purchases.

Technical and Website Information

• IP address and approximate location derived from it.
• Browser, operating system, and device information.
• Pages visited and website interactions.
• Referring websites and navigation activity.
• Cookies and similar technologies, where enabled.

We collect personal information through your interactions with our Website and, where applicable, from service providers involved in processing transactions or fulfilling orders.

We may use collected information for the following purposes:

• Processing purchases and payments.
• Arranging shipping and delivering orders.
• Providing customer service.
• Managing customer accounts and order histories.
• Responding to inquiries and product concerns.
• Preventing fraud and unauthorized transactions.
• Maintaining website functionality and security.
• Improving the shopping experience.
• Complying with legal, accounting, and regulatory requirements.
• Sending promotional communications where permitted by law and supported by the necessary consent.

We aim to collect and use only the information reasonably necessary for these purposes.

We understand that your purchases may be highly personal.

Adultstrom treats information relating to intimate products, shopping preferences, and purchase histories with particular care.

We aim to restrict access to this information to people and service providers who reasonably require it for order processing, fulfilment, customer support, security, or legal compliance.

Order information may be shared with relevant suppliers, payment providers, and shipping companies where necessary to complete your purchase.

We do not intend to disclose details of your intimate purchases for unrelated marketing purposes without an appropriate legal basis, including consent where required.

Although we aim to provide discreet service, certain transaction or delivery details may be visible to payment providers, financial institutions, shipping companies, customs authorities, or other parties involved in fulfilling an order.

We may share information with third-party service providers when reasonably necessary to operate our business.

These providers may include:

• Payment processors and financial service providers.
• Product suppliers and order fulfilment partners.
• Shipping companies and delivery providers.
• Website hosting and technical service providers.
• Customer support and communication platforms.
• Fraud prevention and security services.
• Analytics and advertising platforms, where enabled and legally permitted.

Each third-party provider may process information according to its own privacy policy and applicable legal obligations.

We may also disclose personal information when legally required, in response to valid legal processes, or where reasonably necessary to protect the rights, safety, and security of our customers or business.

We do not authorize service providers to use customer information for unrelated purposes where such use would violate applicable privacy laws.

Payments made through Adultstrom may be processed by third-party payment service providers.

Depending on the payment method selected, payment details may be collected and processed by the relevant provider.

We may receive transaction references, payment confirmation, billing information, and other details necessary to manage an order.

Payment providers maintain their own security practices and privacy policies.

We encourage customers to review the privacy information presented by their selected payment provider during checkout.

Adultstrom may use cookies and similar technologies to operate the Website and improve its functionality.

These technologies may support:

• Shopping cart functionality.
• Customer account sessions.
• Website security.
• Remembering preferences.
• Website performance and analytics.
• Advertising measurement and marketing features, where enabled.

Some cookies are necessary for the Website to function. Others may be optional and subject to your consent.

Where legally required, we will request consent before placing or accessing non-essential cookies.

You may also manage or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Adultstrom may use third-party services to understand Website performance, measure advertising effectiveness, and improve the shopping experience.

Such services may include analytics platforms, advertising networks, and conversion measurement tools.

When these technologies are enabled, information such as device identifiers, IP addresses, page interactions, and cookie data may be processed by the relevant providers.

We recognize that visits to an adult-oriented Website and purchases of intimate products can reveal sensitive personal information.

Accordingly, advertising and tracking technologies must be configured with appropriate privacy safeguards and must not disclose sensitive purchase information in violation of applicable law or platform policies.

Where required, non-essential advertising or analytics technologies will operate only after appropriate consent has been obtained.

We may contact you by email or telephone regarding:

• Order confirmations and payment information.
• Shipping and delivery updates.
• Customer support inquiries.
• Product concerns and service notices.
• Account and security notifications.

We may also send newsletters, promotions, and product updates where permitted by applicable law.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in promotional communications or contacting us directly.

Unsubscribing from promotional messages does not prevent us from sending necessary communications related to your orders or account.

Adultstrom is based in Canada and may serve customers internationally.

Some suppliers, shipping providers, payment processors, or technology services may operate outside Canada or your country of residence.

As a result, your information may be transferred to or processed in other jurisdictions, including Canada, the United States, or other countries where our service providers operate.

Different privacy laws may apply in those locations, and information may be subject to lawful access by authorities.

Where legally required, we will use appropriate safeguards for international transfers of personal information.

We retain personal information for as long as reasonably necessary to provide our services and meet legitimate business and legal requirements.

Retention periods may depend on:

• Order fulfilment and customer service requirements.
• Accounting and tax obligations.
• Fraud prevention and security.
• Dispute resolution.
• Applicable legal requirements.

When personal information is no longer reasonably required, we take appropriate steps to delete, anonymize, or securely dispose of it, subject to legal retention obligations.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.

These measures may include access restrictions, secure connections, system monitoring, and security procedures appropriate to our operations.

No method of electronic storage or internet transmission can be guaranteed completely secure.

Customers are encouraged to protect their account credentials and notify us if they suspect unauthorized account activity.

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information held about you.
• Request corrections to inaccurate information.
• Request deletion of eligible personal information.
• Withdraw certain forms of consent.
• Object to or restrict certain data processing activities.
• Request information about how your personal information is used or shared.
• Submit a complaint to the relevant privacy authority.

Certain rights may be subject to legal exceptions, identity verification, or mandatory retention requirements.

To submit a privacy request, email support@adultstrom.com.

Where the European Union or United Kingdom data protection laws apply to our processing activities, Adultstrom respects the rights and protections established by those laws.

Depending on the processing purpose, applicable legal bases may include:

• Performance of a contract, such as processing and delivering an order.
• Compliance with legal obligations.
• Legitimate interests, such as preventing fraud and securing the Website, where those interests are not overridden by your rights.
• Consent, where required for marketing, cookies, or other processing.

Eligible individuals may have rights of access, rectification, erasure, restriction, objection, and data portability, along with rights concerning certain automated decisions.

Where processing relies on consent, that consent may be withdrawn, without affecting processing already performed lawfully.

You may contact us regarding your rights or submit a complaint to an applicable data protection authority.

Adultstrom is intended exclusively for adults.

Our Website is not intended for individuals under 18 years of age or anyone below the higher legal age applicable in their jurisdiction.

We do not knowingly collect personal information from minors for the purpose of selling adult merchandise.

If we discover that personal information has been collected from a minor contrary to applicable law, we will take appropriate steps to address the situation.

Our Website may contain links to third-party websites, services, or resources that are not operated by Adultstrom.

These websites may have privacy policies and practices different from ours.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Some browsers provide a Do Not Track preference.

Because these signals are not implemented consistently across all technologies, they may not automatically change every data collection practice on our Website.

We will honour legally required privacy preference mechanisms where applicable.

Customers may also manage certain tracking preferences through available cookie controls and browser settings.

If Adultstrom or its business assets are sold, merged, reorganized, or transferred, relevant customer information may be transferred as part of that transaction.

Any such transfer will be subject to applicable privacy laws and appropriate confidentiality and data protection requirements.

Personal information will not be used for materially different purposes without an appropriate legal basis or any additional consent required by law.

We may update this Privacy Policy to reflect changes in our business, technology, or legal obligations.

Updates will be published on this page with a revised date.

Where legally required, we will provide additional notice or obtain appropriate consent for material changes affecting personal information.

We encourage customers to review this Privacy Policy periodically.

For privacy questions, requests concerning your personal information, or concerns about this policy, please contact:

Adultstrom Kink Hub
Based in North Vancouver, British Columbia, Canada
Legal Business Name: [Insert registered legal entity name]
Business Mailing Address: [Insert mailing address]
Website: https://adultstrom.com/
Email: support@adultstrom.com
Contact Form: https://hub.adultstrom.com/contact

We will review and respond to privacy requests in accordance with applicable law.